When you need to apply for HELB for the first time via the HEF portal in 2026, the following details are required; some are mandatory while others are optional.
Requirements for HELB Application (First-Time)
1. Applicant’s Personal Information
- National ID Card: Scanned copy of both sides (PDF).
- Note: If under 18, use a scanned copy of your Birth Certificate.
- Passport Photo: Clear, color photo with a white background (JPEG).
- KRA PIN: Required for all applicants over 18 (Download from iTax).
- Valid Email Address: Must be active (this is where your account activation link goes).
- Personal Phone Number: Must be registered in your name via Safaricom/Airtel/Telkom.
- Physical Address: County, Constituency, Ward, Location, Sub-location, and Village.
2. Education & Institution Details
- Academic Certificates:
- KCPE Index Number & Examination Year.
- KCSE Index Number & Examination Year.
- Admission Letter: Scanned copy of your University/College admission letter (PDF).
- Institution Details: Admission Number, Course Name, Course Duration, and Year of Completion.
- Sponsorship Details: If you were sponsored in secondary school (e.g., Wings to Fly, Elimu), you need the sponsorship letter/certificate.
3. Family & Parents’ Information
- Father’s Details: ID Number, KRA PIN, Phone Number, Email, and Occupation.
- Mother’s Details: ID Number, KRA PIN, Phone Number, Email, and Occupation.
- If Orphaned: * Death Certificate(s) of parent(s) in PDF.
- An official letter from a Chief or Priest to ascertain the information.
- If Single Parent: Provide details for the available parent and a brief explanation/support document if required.
4. Guarantors (2 Required)
- Note: These are people who will be contacted if you fail to pay. They can be your parents or other employed/reputable adults.
- Full Names (as per ID).
- ID Numbers.
- KRA PINs.
- Phone Numbers & Emails.
- Physical Address: County, Constituency, Ward, Location, and Sub-location.
- Occupation Details: Employer details.
5. Disbursement & Financial Info
- Bank Details: Bank Name, Branch, and your personal Account Number.
- Alternative (Mobile): A valid M-Pesa number registered in your name.
HEF Financial Literacy: You must also complete a short online “Financial Literacy” quiz/tutorial on the HEF portal before submitting.
Quick Tips for Organization:
- Format: Save all documents (ID, Logbook, Death Certificates) as PDFs under 2MB.
- Naming: Name your files clearly (e.g.,
My_ID_Both_Sides.pdf,Admission_Letter.pdf). - Paperless: For 2026, the application is 100% paperless. You do not need to drop off hard copies at Huduma Centres unless specifically flagged for an audit.
For assistance visit us or contact as via WhatsApp [+254710200886] or via mail: jotechcyber.services@gmail.com.
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