Requirements for Certificate of Good Conduct in Kenya (2026 Guide)

A Certificate of Good Conduct now officially known as a (Police Clearance Certificate) is an essential document for job seekers, visa applicants, and those seeking government appointments in Kenya.

In 2026, the application is done exclusively through the eCitizen portal. Here are the mandatory requirements and steps to follow.

Requirements for Certificate of Good Conduct in Kenya

1. General Requirements

To begin your application, you must have the following:

  • Active eCitizen Account: You must be able to log in to ecitizen.go.ke.
  • Original Identification: A second-generation National ID card (for adults) or a Birth Certificate (for minors).
  • Application Fee: Ksh 1,050 (Ksh 1,000 for the certificate and Ksh 50 for the eCitizen convenience fee).

2. Specific Requirements for Minors

If you are applying for a child under the age of 18:

  • Original and a photocopy of the Birth Certificate.
  • The child must be present for fingerprinting.
  • The application is done through the parent’s or guardian’s eCitizen account.

3. The Online Application Process

  1. Log in to eCitizen: Navigate to the Directorate of Criminal Investigations (DCI) link.
  2. Fill the Form: Select “Police Clearance Certificate” and fill in the required personal details.
  3. Choose Fingerprint Location: Select the station most convenient for you (e.g., DCI Headquarters, a specific Huduma Centre, or a Divisional DCI office).
  4. Make Payment: Pay via M-Pesa, Credit Card, or Debit Card.
  5. Download and Print: Print two copies of the invoice and one copy of the C24 Form (printed on both sides of a single A4 paper).

4. Fingerprint Submission

Once the online part is done, you must visit your selected station with:

  • The original National ID (or Birth Certificate for minors).
  • The printed C24 form.
  • The two printed payment invoices.

Need Help with Your Application?

If you’re having trouble logging into eCitizen, printing your C24 form, or making your payment, Jotech Cyber can handle the entire application process for you.

  • Email: info@jotechcyber.co.ke
  • Call/WhatsApp: +254 710 200 886

Author

  • Jozam Chahenza profile picture

    Jozam Chahenza is a writer and developer at JO-TECH Cyber, specializing in step-by-step tutorials, tools, and web applications that equip Kenyans and global readers with practical digital skills and technical knowledge. He holds a Diploma in Information Technology from the East Africa Institute of Certified Studies (EAICS)