At JO-TECH Cyber, accessible from jotechcyber.co.ke one of our main priorities is the privacy of our visitors and app users. This Privacy Policy document contains types of information that is collected and recorded by our website and mobile application and how we use it.
1. Information We Collect
We may collect and process the following information:
a) Information You Provide
- Name
- Phone number
- Email address
- ID numbers (only when required for specific services such as tax filing or document processing)
- Documents submitted for service delivery
This information is collected strictly for the purpose of providing requested services.
b) Automatically Collected Information
When using our website or app, certain technical information may be collected automatically, including:
- Device type
- Browser type
- IP address
- Usage data
- Pages visited
This information helps improve performance and user experience.
2. How We Use Information
We use collected information to:
- Provide requested services (e.g., CV writing, tax filing, digital tools)
- Respond to inquiries
- Improve website and app functionality
- Ensure security and prevent misuse
We do not sell, rent, or trade personal information to third parties.
3. Data Storage and Protection
We implement reasonable administrative and technical measures to protect your information.
- Documents are handled only for the requested service.
- Personal data is not retained longer than necessary.
- We avoid storing sensitive information unless required by law or service necessity.
4. Mobile App & Permissions
The JO-TECH Cyber app functions as a web-based application (Progressive Web App).
The app may:
- Access internet connection to load website content
- Store limited cached data for offline performance
The app does not:
- Access contacts
- Access camera (unless required by specific tools such as QR scanning)
- Access location without user permission
Any permissions requested are used solely for functionality.
5. Third-Party Services
Our app may use third-party services (like Google Play Services) that collect information used to identify you. Please note that JO-TECH Cyber has no control over the cookies or tracking used by these third-party providers.
6. Internet Use
For users utilizing our physical cyber cafe station or the app on public networks:
- Users are responsible for logging out of all personal accounts (Email, Social Media, Banking) after use.
- JO-TECH Cyber is not liable for data loss resulting from user negligence on public terminals.
7. Your Data Rights
You have the right to request access to the personal data we hold about you, request corrections, or ask for the deletion of your data from our records.
8. International Users
JO-TECH Cyber serves users in Kenya and globally. By using our services, you consent to the processing of information in accordance with this policy.
9. Policy Updates
We may update this Privacy Policy to reflect legal, technical, or operational changes. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:
Email: info@jotechcyber.co.ke
Website: jotechcyber.co.ke/contact